This agreement outlines the policies and procedures for using the rswindia.in website and the services and products provided by Rajasthan Silver Works (referred to as “we,” “us,” or “our”). It serves as a reference for customers (“you” or “your”) to understand the terms for using the website, purchasing, selling, or storing precious metals like silver and gold.
1. Privacy
- Rajasthan Silver Works respects your privacy. Your data is subject to our Privacy Policy.
- By registering with rswindia.in, you consent to your data being transferred to India.
- If you suspect unauthorized access to your account, notify us immediately via email or the Contact Us page on our website.
2. Registration
- Non-registered users can access only the public sections of the website.
- To access additional features or buy/sell precious metals, you must create an account on rswindia.in.
- Provide accurate information during registration and maintain the confidentiality of your username and password.
- Only the registered user can access their account; sharing accounts is prohibited.
- Your account cannot be transferred to third parties.
3. Returns & Market Loss Policy
- Orders based on the spot price of metals are binding and cannot be canceled.
- If you fail to meet your obligations, deposits may be forfeited, and products may be redeemed at the current market price, with any losses or charges incurred by you.
- Market gains during redemption remain the sole property of Rajasthan Silver Works.
4. Storing Precious Metals
- Customers are solely responsible for storing their purchased metals.
- Exercise caution in choosing your storage method.
- Rajasthan Silver Works assumes no responsibility for metals after delivery.
- Storage options offered are limited to bullion products purchased from us.
5. Communication & Internet Use
- Email is the primary mode of communication for notices and updates.
- By providing your email, you consent to receive service-related notices and special offers.
- Keep your email updated and ensure you receive communications from us.
- Accessing the website or products implies acceptance of the most current terms.
6. Links to Other Websites
- Our website may contain links to third-party websites or resources.
- Rajasthan Silver Works does not control or endorse these external sites and is not responsible for their content, accuracy, or any losses incurred from their use.
- If you access a third-party website, their terms and privacy policy apply.
Integration
This agreement is the final and complete understanding between you and Rajasthan Silver Works. It supersedes any previous agreements or discussions regarding your use of the website and services.